To the Team at Timeshare Recyclers,
My wife Molly and I purchased our timeshare because we genuinely believed it was an investment in our family’s future. We were told it would give us flexibility, luxury vacations, and experiences we could pass down to our children and someday even our grandchildren. The presentation made it sound like a smart financial decision — especially because it was attached to a respected name-brand hospitality company that we already trusted.
At the time, it honestly felt exciting.
We imagined taking family vacations every year, bringing our parents along on trips, staying in beautiful resorts, and creating memories together for generations. The sales representatives made it sound incredibly flexible. We were told the points system would allow us to travel almost anywhere we wanted while saving money compared to traditional vacations.
Unfortunately, the reality turned out to be very different.
After we purchased the membership and started trying to use it, we quickly realized that the number of points we owned was nowhere near enough to book the vacations we had been shown during the sales process. We spoke with other owners who had purchased the same program, and many of them told us the exact same thing — no matter how many points they bought, it still never seemed to be enough to actually do what had been promised.
The more we used the program, the more frustrating it became.
As time went on, I started doing the financial math myself. I work as an insurance underwriter, so evaluating long-term financial risk is part of my professional life. Once I sat down and honestly calculated the costs, I realized we were spending far more through the timeshare than we would have spent simply booking vacations on our own.
What really concerned me was the financing structure.
We had financed the purchase over a 120-month term, and by the time interest was included, a purchase price in the $20,000–$25,000 range would ultimately cost nearly double that amount. And even after the mortgage itself was paid off, the maintenance fees would continue forever.
That was the moment I realized this was not a normal purchase.
The deed wasn’t valuable enough to resell easily, but it was powerful enough to keep us financially tied to ongoing obligations indefinitely. Every year the maintenance fees increased, and we also learned about the possibility of special assessments if the property suffered storm damage, needed major renovations, or experienced other financial shortfalls.
From a risk perspective, it simply stopped making sense.
I contacted the resort directly to ask what options we had, but I was repeatedly told there was no real way out of the contract. They suggested resale, but because we still owed on the loan, we were upside down financially. Even if we found a buyer — which was difficult enough on its own — we would have had to pay off the remaining balance first.
We also tried exploring rental options, but that became another disappointment. The rental income wasn’t enough to cover the maintenance fees, meaning we would essentially be subsidizing someone else’s vacation just to reduce our losses. It was frustrating and discouraging.
Honestly, I felt embarrassed.
I felt like I had made a major financial mistake for my family, and I didn’t know where to turn. The stress of carrying a long-term obligation that no longer made sense financially weighed heavily on me.
Then we found Timeshare Recyclers.
What gave me confidence in your company was that you didn’t just talk about disputing the contract — you explained the importance of removing the deeded ownership itself so that our family would no longer carry the long-term liabilities connected to the property.
That mattered to me tremendously.
You walked us through the process step by step, answered our questions honestly, and treated us with professionalism and respect during a very stressful time in our lives.
Today, we finally feel free again.
Instead of worrying about rising maintenance fees, special assessments, and endless obligations, we can focus on taking vacations on our own terms and making financial decisions that truly benefit our family’s future.
Thank you for helping our family move forward.
Sincerely,
Caleb & Molly
Salt Lake City, Utah